/* ScorePros AI Concierge (Vera) — world-class widget styles.
   Self-namespaced (.vera-*, --vera-*) so it can't collide with the WP host theme.
   Brand green #00AE01 is DECORATIVE only; white-on-green text sits on the darker
   ink #007A01 (WCAG AA 4.7:1). --vera-brand/-ink are injected from admin settings. */

.vera-root {
  --vera-brand: #00AE01; --vera-brand-ink: #007A01; --vera-brand-ink-hv: #006A01;
  --vera-brand-tint: #E8F8E8; --vera-brand-tint-2: #D6F2D6; --vera-ring: rgba(0,122,1,.45);
  --vera-ink: #16241A; --vera-ink-2: #4A5A50; --vera-ink-3: #6E7E74;
  --vera-line: #E4EAE6; --vera-line-2: #D3DCD7;
  --vera-surface: #fff; --vera-surface-2: #F6F9F7;
  --vera-user-bubble: #16241A; --vera-user-text: #fff;
  --vera-fs-meta: .6875rem; --vera-fs-sm: .8125rem; --vera-fs-base: .9375rem; --vera-fs-lg: 1.0625rem;
  --vera-1: 4px; --vera-2: 8px; --vera-3: 12px; --vera-4: 16px; --vera-5: 20px; --vera-6: 24px; --vera-8: 32px;
  --vera-r-bubble: 18px; --vera-r-card: 20px; --vera-r-chip: 14px; --vera-r-input: 12px; --vera-r-btn: 12px;
  --vera-sh-launch: 0 8px 24px rgba(0,122,1,.28), 0 2px 6px rgba(0,0,0,.12);
  --vera-sh-launch-hv: 0 12px 32px rgba(0,122,1,.36), 0 4px 10px rgba(0,0,0,.16);
  --vera-sh-card: 0 24px 60px -12px rgba(22,36,26,.30), 0 8px 20px -8px rgba(0,0,0,.14);
  --vera-sh-teaser: 0 10px 28px -6px rgba(22,36,26,.22);
  --vera-sh-cta: 0 6px 16px rgba(0,122,1,.30);
  --vera-ease-out: cubic-bezier(.16,1,.3,1); --vera-ease-spring: cubic-bezier(.34,1.56,.64,1); --vera-ease-snap: cubic-bezier(.2,0,0,1);
  --vera-d-fast: 150ms; --vera-d-mid: 300ms; --vera-d-slow: 460ms;
  font-family: inherit; color: var(--vera-ink);
}
.vera-root, .vera-root * { box-sizing: border-box; }
.vera-root button { appearance: none; -webkit-appearance: none; margin: 0; font-family: inherit; cursor: pointer; }

/* ── LAUNCHER ───────────────────────────────────────────── */
.vera-launcher {
  position: fixed; right: 16px; bottom: 0; z-index: 2147483000;
  width: 178px; height: auto; border: none; background: transparent; padding: 0;
  transition: transform var(--vera-d-fast) var(--vera-ease-out);
  transform-origin: bottom center;
}
.vera-launcher img { width: 100%; height: auto; display: block; filter: drop-shadow(0 6px 16px rgba(22,36,26,.26)); pointer-events: none; }
.vera-launcher:hover { transform: translateY(-3px) scale(1.03); }
.vera-launcher:active { transform: scale(.98); }
.vera-launcher:focus-visible { outline: 3px solid var(--vera-ring); outline-offset: 4px; border-radius: 16px; }
.vera-dismiss {
  position: fixed; right: 174px; bottom: 10px; z-index: 2147483002;
  width: 26px; height: 26px; padding: 0; border-radius: 9999px;
  background: var(--vera-brand); color: #fff; border: 2px solid #fff;
  font-size: 15px; line-height: 1; display: grid; place-items: center; cursor: pointer;
  box-shadow: 0 2px 8px rgba(0,0,0,.28); transition: transform var(--vera-d-fast) var(--vera-ease-out), background var(--vera-d-fast);
}
.vera-dismiss:hover { background: var(--vera-brand-ink); transform: scale(1.1); }
.vera-dismiss:focus-visible { outline: 3px solid var(--vera-ring); outline-offset: 2px; }

/* ── TEASER ─────────────────────────────────────────────── */
.vera-teaser {
  position: fixed; right: 96px; bottom: 36px; z-index: 2147483000;
  max-width: 230px; background: #fff; color: var(--vera-ink);
  font-size: var(--vera-fs-sm); font-weight: 500; line-height: 1.4;
  padding: var(--vera-3) var(--vera-4); border-radius: 18px 18px 4px 18px;
  box-shadow: var(--vera-sh-teaser); border: 1px solid var(--vera-line);
  opacity: 0; transform: translateX(8px); pointer-events: none;
  transition: opacity var(--vera-d-mid) var(--vera-ease-out), transform var(--vera-d-mid) var(--vera-ease-out);
}
.vera-teaser.on { opacity: 1; transform: translateX(0); pointer-events: auto; }
.vera-teaser-x { position: absolute; top: -8px; right: -8px; width: 24px; height: 24px; border-radius: 9999px; background: var(--vera-ink); color: #fff; border: none; font-size: 14px; line-height: 1; display: grid; place-items: center; box-shadow: 0 2px 6px rgba(0,0,0,.2); }
.vera-teaser-x::before { content: ""; position: absolute; inset: -10px; } /* expand hit area to ≥44px */
.vera-teaser-x:focus-visible { outline: 3px solid var(--vera-ring); outline-offset: 2px; }

/* ── OVERLAY + CARD ─────────────────────────────────────── */
.vera-overlay { position: fixed; inset: 0; z-index: 2147482999; background: rgba(22,36,26,.45); opacity: 0; visibility: hidden; transition: opacity var(--vera-d-mid) var(--vera-ease-out); }
.vera-overlay.on { opacity: 1; visibility: visible; }
.vera-card {
  position: fixed; right: 24px; bottom: 24px; z-index: 2147483001;
  width: 384px; height: min(620px, calc(100vh - 48px));
  display: none; flex-direction: column; overflow: visible;
  background: var(--vera-surface); border: 1px solid var(--vera-line); border-radius: var(--vera-r-card);
  box-shadow: var(--vera-sh-card); transform-origin: bottom right;
}
.vera-card.on { display: flex; animation: veraCardIn var(--vera-d-slow) var(--vera-ease-spring); }
@keyframes veraCardIn { 0%{opacity:0;transform:translateY(16px) scale(.96)} 100%{opacity:1;transform:translateY(0) scale(1)} }

/* ── HEADER ─────────────────────────────────────────────── */
.vera-head { position: relative; display: flex; align-items: center; gap: var(--vera-3); padding: var(--vera-4); border-bottom: 1px solid var(--vera-line); flex: 0 0 auto; border-radius: var(--vera-r-card) var(--vera-r-card) 0 0; background: #fff; }
.vera-ava { position: fixed; z-index: 2147483005; width: 96px; height: 96px; display: none; pointer-events: none; }
.vera-ava img { width: 96px !important; height: 96px !important; max-width: none !important; object-fit: contain !important; display: block; filter: drop-shadow(0 5px 14px rgba(22,36,26,.32)); }
.vera-dot { position: absolute; right: -1px; bottom: -1px; width: 11px; height: 11px; border-radius: 9999px; background: var(--vera-brand); border: 2.5px solid #fff; }
.vera-head-meta { flex: 1 1 auto; min-width: 0; }
.vera-name { font-size: var(--vera-fs-lg); font-weight: 600; color: var(--vera-ink); }
.vera-sub { font-size: var(--vera-fs-meta); color: var(--vera-ink-3); }
.vera-sub b { color: var(--vera-brand-ink); font-weight: 600; }
.vera-min { width: 44px; height: 44px; display: grid; place-items: center; background: transparent; border: none; color: var(--vera-ink-3); font-size: 22px; border-radius: var(--vera-r-btn); }
.vera-min:hover { color: var(--vera-ink); }
.vera-min:focus-visible { outline: 3px solid var(--vera-ring); outline-offset: 2px; }

/* Persistent FREE Consultation CTA — always visible under the header */
.vera-cta-bar { display: flex; align-items: center; justify-content: center; gap: 8px; flex: 0 0 auto; padding: 11px var(--vera-4); background: var(--vera-brand-ink); color: #fff; font-size: var(--vera-fs-sm); font-weight: 600; letter-spacing: .03em; text-transform: uppercase; text-decoration: none; }
.vera-cta-bar:hover { background: var(--vera-brand-ink-hv); color: #fff; }
.vera-cta-bar span { transition: transform var(--vera-d-fast) var(--vera-ease-out); }
.vera-cta-bar:hover span { transform: translateX(3px); }
.vera-cta-bar:focus-visible { outline: 3px solid var(--vera-ring); outline-offset: -3px; }

/* ── THREAD + BUBBLES ───────────────────────────────────── */
.vera-thread { flex: 1 1 auto; overflow-y: auto; scroll-behavior: smooth; padding: var(--vera-4); display: flex; flex-direction: column; gap: var(--vera-4); background: var(--vera-surface-2); }
.vera-thread::-webkit-scrollbar { width: 6px; } .vera-thread::-webkit-scrollbar-thumb { background: var(--vera-line-2); border-radius: 9999px; }
.vera-msg { max-width: 84%; padding: var(--vera-3) var(--vera-4); font-size: var(--vera-fs-base); line-height: 1.5; word-wrap: break-word; animation: veraFadeUp var(--vera-d-mid) var(--vera-ease-out); }
@keyframes veraFadeUp { 0%{opacity:0;transform:translateY(8px)} 100%{opacity:1;transform:translateY(0)} }
.vera-a { align-self: flex-start; background: var(--vera-brand-tint); color: var(--vera-ink); border-radius: 18px 18px 18px 6px; }
.vera-a a { color: var(--vera-brand-ink); font-weight: 600; }
.vera-a ul { list-style: disc; margin: var(--vera-2) 0 0; padding-left: 18px; } .vera-a li { margin: 2px 0; }
.vera-u { align-self: flex-end; background: var(--vera-user-bubble); color: var(--vera-user-text); border-radius: 18px 18px 6px 18px; }
.vera-typing { align-self: flex-start; display: inline-flex; gap: 4px; background: var(--vera-brand-tint); padding: 14px var(--vera-4); border-radius: 18px 18px 18px 6px; }
.vera-typing span { width: 7px; height: 7px; border-radius: 9999px; background: var(--vera-ink-3); animation: veraDot 1200ms infinite; }
.vera-typing span:nth-child(2){ animation-delay: .14s; } .vera-typing span:nth-child(3){ animation-delay: .28s; }
@keyframes veraDot { 0%,60%,100%{transform:translateY(0);opacity:.4} 30%{transform:translateY(-4px);opacity:1} }

/* ── QUICK-ACTION CHIP CARDS ────────────────────────────── */
.vera-chips { display: flex; flex-direction: column; gap: var(--vera-2); padding: 0 var(--vera-4) var(--vera-2); background: var(--vera-surface-2); }
.vera-chip { display: flex; align-items: center; gap: var(--vera-3); text-align: left; width: 100%; background: #fff; border: 1px solid var(--vera-line-2); border-radius: var(--vera-r-chip); padding: var(--vera-3) var(--vera-4); font-size: var(--vera-fs-sm); font-weight: 500; color: var(--vera-ink); transition: transform var(--vera-d-fast) var(--vera-ease-snap), border-color var(--vera-d-fast), background var(--vera-d-fast), box-shadow var(--vera-d-fast); }
.vera-chip-ico { flex: 0 0 28px; width: 28px; height: 28px; border-radius: 8px; background: var(--vera-brand-tint); color: var(--vera-brand-ink); display: grid; place-items: center; font-size: 14px; }
.vera-chip-arrow { margin-left: auto; color: var(--vera-ink-3); transition: transform var(--vera-d-fast) var(--vera-ease-out); }
.vera-chip:hover { background: var(--vera-brand-tint); border-color: var(--vera-brand); transform: translateY(-1px); box-shadow: var(--vera-sh-chip-hv, 0 4px 12px rgba(0,122,1,.14)); }
.vera-chip:hover .vera-chip-arrow { transform: translateX(3px); }
.vera-chip:active { transform: translateY(0) scale(.99); }
.vera-chip:focus-visible { outline: 2px solid var(--vera-ring); outline-offset: 2px; }

/* ── CONTEXTUAL PIVOT CTA CARD (in assistant lane) ──────── */
.vera-pivot { align-self: flex-start; max-width: 88%; background: linear-gradient(180deg,#F2FBF2,#fff); border: 1px solid rgba(0,174,1,.35); border-radius: 18px 18px 18px 6px; padding: var(--vera-4); animation: veraFadeUp var(--vera-d-slow) var(--vera-ease-out); }
.vera-pivot-eye { display: flex; align-items: center; gap: 6px; font-size: var(--vera-fs-meta); font-weight: 600; letter-spacing: .04em; text-transform: uppercase; color: var(--vera-brand-ink); margin-bottom: var(--vera-2); }
.vera-pivot-h { font-size: var(--vera-fs-base); font-weight: 600; color: var(--vera-ink); }
.vera-pivot-p { font-size: var(--vera-fs-sm); color: var(--vera-ink-2); margin: var(--vera-1) 0 var(--vera-3); }

/* ── COMPOSER ───────────────────────────────────────────── */
.vera-form { display: flex; gap: var(--vera-2); padding: var(--vera-3) var(--vera-4); border-top: 1px solid var(--vera-line); background: #fff; flex: 0 0 auto; }
.vera-input { flex: 1 1 auto; border: 1px solid var(--vera-line-2); border-radius: var(--vera-r-input); padding: 0 var(--vera-4); min-height: 48px; font-size: var(--vera-fs-base); font-family: inherit; color: var(--vera-ink); background: #fff; }
.vera-input:focus { outline: none; border-color: var(--vera-brand-ink); box-shadow: 0 0 0 3px var(--vera-ring); }
.vera-disclaim { padding: 0 var(--vera-4) var(--vera-3); font-size: var(--vera-fs-meta); line-height: 1.4; color: var(--vera-ink-3); background: #fff; border-radius: 0 0 var(--vera-r-card) var(--vera-r-card); }

/* ── LEAD-FORM SHEET (slides up over thread) ────────────── */
.vera-lead { position: absolute; left: 0; right: 0; bottom: 0; z-index: 3; background: #fff; border-top: 1px solid var(--vera-line); border-radius: 20px 20px var(--vera-r-card) var(--vera-r-card); box-shadow: 0 -20px 50px -12px rgba(22,36,26,.30); padding: var(--vera-5); transform: translateY(110%); visibility: hidden; transition: transform var(--vera-d-slow) var(--vera-ease-spring), visibility var(--vera-d-slow); max-height: 92%; overflow-y: auto; }
.vera-lead.on { transform: translateY(0); visibility: visible; }
.vera-lead-h { font-size: var(--vera-fs-lg); font-weight: 600; color: var(--vera-ink); }
.vera-lead-sub { font-size: var(--vera-fs-sm); color: var(--vera-ink-2); margin: var(--vera-1) 0 var(--vera-4); }
.vera-lead-x { position: absolute; top: var(--vera-2); right: var(--vera-2); width: 44px; height: 44px; border-radius: 9999px; background: var(--vera-surface-2); border: none; color: var(--vera-ink-3); font-size: 18px; display: grid; place-items: center; }
.vera-lead-x:hover { color: var(--vera-ink); }
.vera-lead-x:focus-visible { outline: 3px solid var(--vera-ring); outline-offset: 2px; }
.vera-consent { font-size: var(--vera-fs-meta); line-height: 1.4; color: var(--vera-ink-3); margin: var(--vera-3) 0; }
.vera-consent a { color: var(--vera-brand-ink); text-decoration: underline; }
.vera-field { margin-bottom: var(--vera-4); }
.vera-label { display: block; font-size: var(--vera-fs-sm); font-weight: 500; color: var(--vera-ink-2); margin-bottom: var(--vera-1); }
.vera-in, .vera-sel { width: 100%; min-height: 48px; border: 1px solid var(--vera-line-2); border-radius: var(--vera-r-input); padding: 0 var(--vera-4); font-size: var(--vera-fs-base); font-family: inherit; color: var(--vera-ink); background: #fff; }
.vera-in:focus, .vera-sel:focus { outline: none; border-color: var(--vera-brand-ink); box-shadow: 0 0 0 3px var(--vera-ring); }
.vera-field.err .vera-in, .vera-field.err .vera-sel { border-color: #C0392B; }
.vera-err { display: none; font-size: var(--vera-fs-meta); color: #C0392B; margin-top: var(--vera-1); }
.vera-field.err .vera-err { display: block; }
.vera-reassure { display: flex; gap: var(--vera-3); flex-wrap: wrap; font-size: var(--vera-fs-meta); color: var(--vera-ink-3); margin-bottom: var(--vera-3); }
.vera-reassure b { color: var(--vera-brand-ink); font-weight: 700; }
.vera-lead-note { font-size: var(--vera-fs-meta); color: var(--vera-ink-3); margin-top: var(--vera-3); line-height: 1.4; }
.vera-ga-block { display: none; font-size: var(--vera-fs-sm); color: #C0392B; padding: var(--vera-3); background: #FDECEA; border-radius: var(--vera-r-input); }
.vera-success { text-align: center; padding: var(--vera-4) 0; }
.vera-success-check { width: 56px; height: 56px; margin: 0 auto var(--vera-3); border-radius: 9999px; background: var(--vera-brand-tint); color: var(--vera-brand-ink); display: grid; place-items: center; font-size: 28px; }
.vera-success-h { font-size: var(--vera-fs-lg); font-weight: 600; color: var(--vera-ink); }
.vera-success-p { font-size: var(--vera-fs-sm); color: var(--vera-ink-2); margin-top: var(--vera-1); }

/* ── SHARED PRIMARY BUTTON ──────────────────────────────── */
.vera-btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; width: 100%; min-height: 52px; border: none; border-radius: var(--vera-r-btn); background: var(--vera-brand-ink); color: #fff; font-size: var(--vera-fs-base); font-weight: 600; font-family: inherit; box-shadow: var(--vera-sh-cta); transition: transform var(--vera-d-fast) var(--vera-ease-out), background var(--vera-d-fast); }
.vera-btn:hover { background: var(--vera-brand-ink-hv); transform: translateY(-1px); }
.vera-btn:active { transform: translateY(0) scale(.99); }
.vera-btn:focus-visible { outline: 3px solid var(--vera-ring); outline-offset: 2px; }
.vera-btn:disabled { background: #B7CDBB; color: #EAF1EC; box-shadow: none; transform: none; cursor: not-allowed; }
.vera-btn .vera-arrow { transition: transform var(--vera-d-fast) var(--vera-ease-out); }
.vera-btn:hover .vera-arrow { transform: translateX(3px); }
.vera-btn-sm { min-height: 44px; width: auto; padding: 0 var(--vera-5); }

/* ── SEND BUTTON (composer) ─────────────────────────────── */
.vera-send { flex: 0 0 auto; width: 48px; height: 48px; border-radius: var(--vera-r-input); background: var(--vera-brand-ink); color: #fff; border: none; display: grid; place-items: center; font-size: 18px; }
.vera-send:hover { background: var(--vera-brand-ink-hv); } .vera-send:disabled { background: #B7CDBB; cursor: not-allowed; }
.vera-send:focus-visible { outline: 3px solid var(--vera-ring); outline-offset: 2px; }

/* ── MOBILE BOTTOM SHEET ────────────────────────────────── */
@media (max-width: 480px) {
  .vera-card { right: 0; left: 0; bottom: 0; width: 100%; height: 88vh; max-height: 88vh; border-radius: 20px 20px 0 0; animation: veraSheetIn var(--vera-d-slow) var(--vera-ease-out); }
  @keyframes veraSheetIn { 0%{transform:translateY(100%)} 100%{transform:translateY(0)} }
  .vera-launcher { right: 6px; bottom: 0; width: 128px; }
  .vera-dismiss { right: 120px; bottom: 8px; }
  .vera-teaser { right: 16px; bottom: 88px; }
  .vera-form { padding-bottom: max(var(--vera-3), env(safe-area-inset-bottom)); }
}

/* ── REDUCED MOTION ─────────────────────────────────────── */
@media (prefers-reduced-motion: reduce) {
  .vera-launcher::after, .vera-typing span { animation: none; }
  .vera-card.on, .vera-msg, .vera-pivot, .vera-lead, .vera-teaser, .vera-launcher, .vera-chip, .vera-btn, .vera-overlay { animation: none !important; transition: opacity var(--vera-d-fast) linear; }
  .vera-lead { transition: none; }
}